Useful Links About Airport, Bus And Railways Transport | To Bosnia

Useful links

AIRPORTS

International Airport Sarajevo

Information Clerk
Phone / FAX
+38733 289 100

PUBLIC RELATIONS
Phone / FAX PR Associate
+38733 289 427

DIRECTOR’S OFFICE
+38733 289 200

Head of Director’s Office
+38733 289 203

Office Clerk
+38733 289 200
+38733 289 201

DEPARTMENT OF AIR TRAFFIC AND AVIATION SERVICES
Department Manager
+38733 289 110
+38733 766 950

Operative Units Service
+38733 289 124
+38733 289 109

Ramp Handling Service
+38733 289 117

Passenger Ground Handling Service
+38733 289 130
+38733 289 486

Lost and Found Office
+38733 289 105
+38733 289 487

Protocol and Lounges
+38733 289 489
+38733 289 491

COMMERCIAL DEPARTMENT
Department Manager
+38733 289 140
+38733 289 153

Sales of Aviation Services
+38733 289 174
+38733 289 153

Sales of Complementary Services
+38733 289 167
+38733 289 207
+38733 289 367

Parking
+38733 289 447
Trade Service
+38733 289 155

Catering Service
+38733 289 150
+38733 289 351

Buying Office
+38733 289 147

Invoicing, Billing and Statistics Service
+38733 289 116

Ticketing office
+38733 289 266
+38733 289 267

AIR ARABIA
Destination: Sharjah
www.airarabia.com
Call Center: +971 06 558 0000

AUSTRIAN AIRLINES
Destination: Viena
Web: www.austrian.com
Call centar: +387 55 233 976

GERMANWINGS / EUROWINGS
Destinations: Köln, Stuttgart
Web: www.eurowings.com
e-mail: ticketing@sarajevo-airport.ba
tel: +387 33 289- 266; +387 33 289 267

FLYDUBAI
Destination: Dubai
Web: www.flydubai.com
e-mail: office@flydubai.ba
tel: +387 33/ 257- 950
tel: +387 33/ 289-366

LUFTHANSA
Destination: München
Web: www.lufthansa.com
www.lufthansa.com
tel: +387 63 990 001

NORWEGIAN AIR SHUTTLE
Destination: Stockholm
www.norwegian.com
Call Center: +47 21 49 00 15

PEGASUS AIRLINES
Destination: Istanbul
Web: www.flypgs.com
e-mail: ticketing@sarajevo-airport.ba;
tel: +387 33 289- 266 
tel: +387 33 289 267

SWISS
Destination: Zurich
www.swiss.com
Call centar : +387 55 233 980

TURKISH AIRLINES
Destination: Istanbul
Web: www.turkishairlines.com
E-mail: sarajevosales@thy.com
tel: +387 33 289-249
tel: +387 33 465- 731;

WATANIYA AIRWAYS
Destination: Kuwait City
www.wataniyaairways.com
Call Center: +965 222 61945

QATAR AIRWAYS
Destination:Doha
Web: www.qatarairways.com
e-mail: sjjkkqr@ba.qatarairways.com
tel: +387 33 821 348;

SAS  SCANDINAVIAN AIRLINES
Destination: Copenhagen
www.flysas.com
Call Center: +46 8 797 4000

ADRIA AIRWAYS
Destination: Ljubljana
Web: www.adria.si
e-mail: bih@adria.si
tel: +387 33 289-245
tel: +387 33 232-125
tel: +387 33 232-126

CROATIA AIRLINES
Destination: Zagreb
tel: +387 33 789 600
Contact Center Zagreb: + 385 1 66 76 555
Web: www.croatiaairlines.com
e-mail: sjjto@croatiaairlines.hr

International Airport Mostar

J.P. International Airport Mostar d.o.o.
Ortiješ bb, PP 04
88000 Mostar, Bosna i Hercegovina
Phone: +387 36 352 770
Fax: +387 36 350 212
E-mail: info@mostar-airport.ba

International Airport Banja Luka

BANJA LUKA INTERNATIONAL AIRPORT
Address: Mahovljani bb, 78250 Laktaši, Republic of Srpska, Bosnia and Herzegovina

INFORMATION DESK
Phone: 00387 51 535 210

ADMINISTRATION
Technical secretary
Phone: 00387 51 535 211
Email: headoffice@banjaluka-airport.com
Executive director
Phone: 00387 51 535 214
E-mail: saobracaj@banjaluka-airport.com

DEPARTMENT FOR OPERATIONAL AND TECHNICAL SERVICES
– Department for handling of aircraft, passengers, baggage and cargo
Phone: 00387 51 535 220
Email: aerbnx@inecco.net

– Medical service:
Phone: 00387 51 535 222
Email: medical@banjaluka-airport.com

– Department for fire protection:
Phone: 00387 51 535 210

DEPARTMENT FOR GENERAL AND LEGAL AFFAIRS
Phone: 00387 51 535 211
Email: headoffice@banjaluka-airport.com

COMMERCIAL AND FINANCIAL DEPARTMENT
-Department for accounting and financial operations
Phone: 00387 51 535 216
Email: jelka@banjaluka-airport.com

-Department for analysis, planning, development and statistics
Phone: 00387 51 535 214
Email: statistika@banjaluka-airport.com

-Department for commercial services
Phone: 00387 51 535 223
Email: aerodrom@blic.net

DEPARTMENT FOR AVIATION SAFETY
Phone: 00387 51 535 214
Email: safety@banjaluka-airport.com

DEPARTMENT FOR MARKETING, PUBLIC RELATIONS AND PROTOCOL
Phone: 00387 51 535 210
Email: marketing@banjaluka-airport.com

TRAINING CENTER
Phone: 00387 51 535 210
sanja@banjaluka-airport.com

International Airport Tuzla

Information
For all the passengers that use Wizzair services, if You have not performed online check-in, You are obligated to do so at the check-in counter of the International airport Tuzla. (with additional fees)

AIRPORT TUZLA WORK HOURS

MONDAY: 03:30 – 23:30
TUESDAY: 03:30 – 23:30
WEDNESDAY: 03:30 – 23:30
THURSDAY: 03:30 – 23:30
FRIDAY: 03:30 – 23:30
SATURDAY: 03:30 – 23:30
SUNDAY: 03:30 – 23:30

INFO TELEPHONE: 035 / 302 400;

TICKET SALE AGENCY WORK HOURS
MONDAY: 03:30 – 21:00
TUESDAY: 03:30 – 21:00
WEDNESDAY: 03:30 – 21:00
THURSDAY: 03:30 – 19:00
FRIDAY: 03:30 – 21:00
SATURDAY: 03:30 – 21:00
SUNDAY: 03:30 – 21:00

INFO PHONE: 035 / 302 400 
e-mail: info@tuzla-airport.ba

AIR TOURS AGENCY TUZLA WORK HOURS

STREET TURALIBEGOVA BB TUZLA
MONDAY – FRIDAY
09:00 – 16:30
SATURDAY
09:00 – 14:30
SUNDAY – CLOSED

CONTACT PHONE
035 / 277 – 677

RAILWAY TRANSPORT

Railways Federation of Bosnia and Herzegovina

JP Railways FBiH d.o.o. Sarajevo
General Director
Musala br.2, 71000 Sarajevo
Federation of BiH
Bosnia and Herzegovina

CABINET OF THE PRESIDENT OF THE MANAGEMENT BOARD
033 251 120 033 652 396
kabinet@zfbh.ba

International Affairs Service

033 209 658 033 652 396
fikret.mrso@zfbh.ba

Public Relations Department

033 213 318
info@zfbh.ba senka.racic@zfbh.ba

Sector for Market Research, Sales and Promotion

033 251 132 033 445 802
nedim.muftic@zfbh.ba

RAILWAY OPERATOR’S OPERATIONS
033 251 126 033 610 038

Sector for Passenger and Freight Transport

033 557 741 033 650 075
namir.mahmutovic@zfbh.ba

Sector for traction

033 251 138 033 655 436
lejla.hidovic@zfbh.ba

Seine maintenance vehicle sector

033 655 874 033 655 436
adnan.kubat@zfbh.ba

BUSINESS OF RAILWAY INFRASTRUCTURE
033 656 801 033 656 062

Sector for Organization and Promotion of Security

033 477 741 033 656 062
amir.dinar@zfbh.ba

Sector for Electrical Engineering

033 477 044 033 656 062
mustafa.kubat@zfbh.ba

Civil Engineering Sector

033 477 766 033 656 062
edim.jakubovic@zfbh.ba

Sector for Information and Communication Technology

033 212 245 033 656 062
adnan.ganic@zfbh.ba

ECONOMIC OPERATIONS
033 251 123 033 652 396

Sector of Planning, Analysis and Allocation of Revenues

033 477 844 033 657 575
vahida.muharemovic@zfbh.ba

Sector for financial affairs

033 208 039
alma.limo@zfbh.ba
033 251 123 033 217 085
sabina.haveric@zfbh.ba

Accounting / Accounting Sector

033 204 637 033 208 039
mahira.hadzimejlic@zfbh.ba

Revenue Control Sector

033 618 631
admir.hadzic@zfbh.ba

Sector for Procurement and Sale

033 223 380 033 650 030
safet.sinanovic@zfbh.ba

LEGAL AND RURAL BUSINESS
033 251 123 033 652 396

Sector for Property Legal Affairs

033 477 446; 033 221 957 033 204 806
aida.abaz@zfbh.ba

Sector for Organization of Legal and Personnel Affairs and KIS

033 522 044 033 204 806
amar.zubcevic@zfbh.ba

General Affairs Sector

033 207 960 033 652 396
kenan.salketic@zfbh.ba

DEVELOPMENT AND INVESTMENT OPERATIONS
033 617 754 033 617 922

Investment Sector

033 617 964 033 617 922
mirsad.filipovic@zfbh.ba

BUSINESS AREAS
PP MOSTAR, Trg Ivana Krndelja 1, 88000 Mostar

I

037 314 142
037 314 205

Infrastructure Director

037 314 142
037 314 205

TELEPHONE FOR STAY DETAILS
Mostar
+387 36 550 608
Sarajevo
+387 33 655 330
Zenica
+387 32 404 911
Tuzla
+387 35 228 789
Bihac
+387 37 312 282

BUS TRANSPORT

Bus Terminal

Telephone:  +387 33 213 100
Telephone:  +387 33 213 010

Telephone:  +387 36 552 025

BORDER POLICE OF BiH

Border Police of Bosnia and Herzegovina

Border Police Head Office
Address: Reufa Muhića 2 a, Sarajevo
Email: granpol@granpol.gov.ba

Important telephone numbers Telephone 

Director of BP BiH
033/ 755-101 

Deputy Director of BP BiH
033/ 755-102 

Assistant Director for Organization and Operations

033/ 755-103 

Fax in the Director’s Cabinet 

033/ 755-117

Operations Administration

033/ 755-121
033/ 755-122

Operations Center

033/ 755-300
033/ 755-305
033/ 755-306

Administration Department

033/ 755-191
033/ 755-192

Professional Standards and Internal Control Office

033/ 755-241
033/ 755-242

Strategic Planning and Analysis Office

033/ 755-251 

Central Investigation Office

033/ 755-261
033/ 755-262

Training and Development Office

033/ 755-331 

Internal Аudit Office

033/ 755-307 

Spokesperson of BP BiH

033/ 755-112

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